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Title

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Family Support Specialist

Description

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We are looking for a compassionate and dedicated Family Support Specialist to join our team and help families navigate challenges and access the resources they need to thrive. This role involves working closely with individuals and families to assess their needs, develop support plans, and connect them with appropriate services. The ideal candidate will have strong interpersonal skills, a deep understanding of family dynamics, and a passion for helping others. As a Family Support Specialist, you will serve as a liaison between families and community resources, providing guidance, advocacy, and emotional support. You will work with families from diverse backgrounds, including those facing economic hardship, mental health issues, domestic violence, or other social challenges. Your goal will be to empower families to achieve stability and improve their overall quality of life. Key responsibilities include conducting home visits, facilitating family meetings, maintaining detailed case records, and collaborating with other professionals such as social workers, educators, and healthcare providers. You will also be responsible for monitoring progress, adjusting support plans as needed, and ensuring that families are connected to the services that best meet their needs. This position requires excellent communication and problem-solving skills, as well as the ability to work independently and as part of a team. A background in social work, psychology, or a related field is preferred, along with experience working with children and families in a supportive capacity. If you are passionate about making a positive impact in the lives of families and have the skills and experience to provide meaningful support, we encourage you to apply for this rewarding opportunity.

Responsibilities

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  • Conduct assessments to identify family needs and strengths
  • Develop individualized family support plans
  • Connect families with community resources and services
  • Provide emotional support and advocacy
  • Facilitate family meetings and home visits
  • Maintain accurate and confidential case records
  • Collaborate with other professionals and service providers
  • Monitor family progress and adjust plans as needed
  • Educate families on available programs and benefits
  • Promote family self-sufficiency and empowerment

Requirements

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  • Bachelor’s degree in social work, psychology, or related field
  • Experience working with families in a supportive role
  • Strong communication and interpersonal skills
  • Ability to work independently and manage a caseload
  • Knowledge of community resources and social services
  • Cultural competence and sensitivity to diverse populations
  • Organizational and documentation skills
  • Valid driver’s license and reliable transportation
  • Ability to pass background checks
  • Flexibility to work occasional evenings or weekends

Potential interview questions

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  • What experience do you have working with families in need?
  • How do you build trust with clients from diverse backgrounds?
  • Describe a time you helped a family overcome a significant challenge.
  • How do you stay organized when managing multiple cases?
  • What strategies do you use to connect families with appropriate resources?
  • How do you handle emotionally difficult situations?
  • Are you comfortable conducting home visits?
  • What is your approach to collaborating with other professionals?
  • How do you ensure confidentiality and professionalism?
  • Why are you interested in this role?